Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at psthakor329@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at psthakor329@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at psthakor329@gmail.com.

Thank you for purchasing from MONEY TALK. Because our products are digital and delivered instantly, our refund policy differs from that of physical goods. Please read it before buying.

1. Digital products are generally non-refundable
Once you have received the download link or access to a digital product (eBooks, templates, courses, presets, etc.), it cannot be "returned." All sales are final once the product has been delivered or downloaded.

2. When we will issue a refund
We will refund or replace your purchase if:

  • The file is corrupted, incomplete, or does not open, and we cannot fix it within 3–5 business days.
  • The product is materially different from its description on our website.
  • You were charged more than once for the same order (duplicate payment).
  • You did not receive access to the product within 24 hours of payment, and we cannot resolve it.

3. When we cannot issue a refund

  • You changed your mind or no longer need the product.
  • You bought the wrong product by mistake.
  • The product did not meet expectations that were not stated in the description.
  • Your device or software is not compatible (requirements are listed on each product page).
  • You have already downloaded, accessed, or used a significant part of the product without reporting a problem.
  • You request a refund more than 7 days after the purchase date.

4. How to request a refund
Email us at psthakor329@gmail.com within 7 days of purchase with:

  • Your order number
  • The email address used for the purchase
  • A short description of the issue (screenshots help)

We will respond within 2–3 business days.

5. Refund processing
Approved refunds are returned to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days to appear. Access to the product will be revoked once the refund is issued.

6. Support first
Before requesting a refund, please contact us. Most issues, such as download problems or access errors, can be fixed quickly, and we're happy to help.

7. Abuse of policy
We reserve the right to refuse refunds where we find fraud, repeated refund requests, or sharing/redistributing the product.

8. Contact
MONEY TALK · psthakor329@gmail.com · [your store website]